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Healthcare CRM Market By Product, End-Use, Application And Technology - Global Industry Analysis And Forecast To 2023

Published On : December 2018 Pages : 180 Category: Pharma & Healthcare Report Code : HC122178

SEGMENTS & REGIONS:

  • Regions: North America, Europe, Asia- Pacific, Latin America, Middle East & Africa

Healthcare CRM Market By Product (Referral healthcare CRM, Individual healthcare CRM and Individual and referral), End-Use (Life sciences, Providers and Payers), Application (Case management, Case coordination, Community outreach and Relationship management) and Technology (Mobile, Cloud based, Predictive, Collaborative and Social) - Global Industry Analysis And Forecast To 2023

Industry Outlook

Healthcare CRM also called as Healthcare Relationship Management, it is widely used term for Customer Relationship Management or CRM for healthcare sector. The use of CMR in healthcare sector is to administer patients properly and to centralize the working to get desired output. Technological development, increasing number of people with prolonged illness and percentage rise in aged population are factors for growth of Healthcare CRM Market. Also some factors driving the market are; technical development in big data management, acceptance of home/virtual care, rising efficiency in healthcare sector, the trend moving from volume to value based healthcare and expanding consumption of healthcare services. Therefore, the Healthcare CRM Market is anticipated to expand and has tremendous scope during the forecast period. The global Healthcare CRM Market is anticipated to flourish in the future by growing at a significantly higher CAGR.

Market Segmentation

The global Healthcare CRM Market is based on segment, by Product the market is segmented into Referral healthcare CRM, Individual healthcare CRM and Individual and referral; by End-Use the market is segmented into Life sciences, Providers and Payers; by Application the market is segmented into Case management, Case coordination, Community outreach and Relationship management and by Technology the market is segmented into Mobile, Cloud based, Predictive, Collaborative and Social.

  • Healthcare CRM Market, By Product
  • Referral healthcare CRM
  • Individual healthcare CRM
  • Individual and referral
  • Healthcare CRM Market, By End-Use
  • Life sciences
  • Providers
  • Payers
  • Healthcare CRM Market, By Application
  • Case management
  • Case coordination
  • Community outreach
  • Relationship management
  • Healthcare CRM Market, By Technology
  • Mobile
  • Cloud based
  • Predictive
  • Collaborative
  • Social

Regional Insights

On a global front, the Healthcare CRM Market covers North America (United States, Canada and Mexico), Europe (Germany, UK, France, Russia, Italy, Rest of Europe), Asia-Pacific (China, Japan, South Korea, India, Southeast Asia, Rest of Asia-Pacific), South America (Brazil, Argentina, Columbia, South Africa, Rest of South America) and Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria, South Africa, Rest of MEA). The leading regions of Healthcare CRM Market are North America and Europe. Asia Pacific and Middle East and Africa are the regions showing a good growth in the forecasted period due to advancement in healthcare sector.

Healthcare CRM Market, By Region

    • North America
  • U.S.
  • Canada
  • Mexico
    • Europe
  • Germany
  • UK
  • France
  • Russia
  • Italy
  • Rest of Europe
    • Asia-Pacific
  • China
  • Japan
  • South Korea
  • India
  • Southeast Asia
  • Rest of Asia-Pacific
    • South America
  • Brazil
  • Argentina
  • Columbia
  • South Africa
  • Rest of South America
    • Middle East and Africa
  • Saudi Arabia
  • UAE
  • Egypt
  • Nigeria
  • South Africa
  • Rest of MEA

Competitive Analysis

The leading players in the market are AllScripts Healthcare Solutions Inc., Microsoft, IBM, Accenture, Salesforce.com, SAP, Cerner, Amdocs Ltd., Anthelio Healthcare Solutions, Siemens Healthineers, NetSuite and Oracle. The major players in the market are profiled in detail in view of qualities, for example, company portfolio, business strategies, financial overview, recent developments, and market share of the overall industry.

  • AllScripts Healthcare Solutions Inc.
  • Microsoft
  • IBM
  • Accenture
  • Salesforce.com
  • SAP
  • Cerner
  • Amdocs Ltd.
  • Anthelio Healthcare Solutions
  • Siemens Healthineers
  • NetSuite
  • Oracle

Some of the key questions answered by the report are:

  • What was the market size in 2017 and forecast from 2017 to 2023?
  • What will be the industry market growth from 2017 to 2023?
  • What are the major drivers, restraints, opportunities, challenges, and industry trends and their impact on the market forecast?
  • What are the major segments leading the market growth and why?
  • Which are the leading players in the market and what are the major strategies adopted by them to sustain the market competition?

Market Classification

o    Healthcare CRM Market, By Product, Estimates and Forecast, 2017-2027 ($Million)

o    Referral Healthcare CRM

o    Individual Healthcare CRM

o    Individual And Referral

o    Healthcare CRM Market, By End-Use, Estimates and Forecast, 2017-2027 ($Million)

o    Life Sciences

o    Providers

o    Payers

o    Healthcare CRM Market, By Application, Estimates and Forecast, 2017-2027 ($Million)

o    Case Management

o    Case Coordination

o    Community Outreach

o    Relationship Management

o    Healthcare CRM Market, By Technology, Estimates and Forecast, 2017-2027 ($Million)

o    Mobile

o    Cloud Based

o    Predictive

o    Collaborative

o    Social

o    Healthcare CRM Market, By Region, Estimates and Forecast, 2017-2027 ($Million)

o    North America

§  North America Healthcare CRM Market, By Country

o    U.S. Healthcare CRM Market

o    Canada Healthcare CRM Market

o    Mexico Healthcare CRM Market

o    Europe

§  Europe Healthcare CRM Market, By Country

o    Germany Healthcare CRM Market

o    UK Healthcare CRM Market

o    France Healthcare CRM Market

o    Russia Healthcare CRM Market

o    Italy Healthcare CRM Market

o    Rest of Europe Healthcare CRM Market

o    Asia-Pacific

§  Asia-Pacific Healthcare CRM Market, By Country

o    China Healthcare CRM Market

o    Japan Healthcare CRM Market

o    South Korea Healthcare CRM Market

o    India Healthcare CRM Market

o    Southeast Asia Healthcare CRM Market

o    Rest of Asia-Pacific Healthcare CRM Market

o    South America

§  South America Healthcare CRM Market, By Country

o    Brazil Healthcare CRM Market

o    Argentina Healthcare CRM Market

o    Columbia Healthcare CRM Market

o    Rest of South America Healthcare CRM Market

o    Middle East and Africa

§  Middle East and Africa Healthcare CRM Market, By Country

o    Saudi Arabia Healthcare CRM Market

o    UAE Healthcare CRM Market

o    Egypt Healthcare CRM Market

o    Nigeria Healthcare CRM Market

o    South Africa Healthcare CRM Market

o    Rest of MEA Healthcare CRM Market

Table of Contents:

1.       Introduction

1.1.     Report Description

2.       Executive Summary

2.1.     Key Highlights

3.       Market Overview

3.1.     Introduction

3.1.1.  Market Definition

3.1.2.  Market Segmentation

3.2.     Market Dynamics

3.2.1.  Drivers

3.2.2.  Restraints

3.2.3.  Opportunities

4.       Market Analysis by Regions

4.1.     North America (United States, Canada and Mexico)

4.1.1.  United States Market States and Outlook (2017-2027)

4.1.2.  Canada Market States and Outlook (2017-2027)

4.1.3.  Mexico Market States and Outlook (2017-2027)

4.2.     Europe (Germany, France, UK, Russia, Italy and Rest of Europe)

4.2.1.  Germany Market States and Outlook (2017-2027)

4.2.2.  France Market States and Outlook (2017-2027)

4.2.3.  UK Market States and Outlook (2017-2027)

4.2.4.  Russia Market States and Outlook (2017-2027)

4.2.5.  Italy Market States and Outlook (2017-2027)

4.2.6.  Rest of Europe Market States and Outlook (2017-2027)

4.3.     Asia-Pacific (China, Japan, Korea, India, Southeast Asia and Rest of Asia-Pacific)

4.3.1.  China Market States and Outlook (2017-2027)

4.3.2.  Japan Market States and Outlook (2017-2027)

4.3.3.  Korea Market States and Outlook (2017-2027)

4.3.4.  India Market States and Outlook (2017-2027)

4.3.5.  Southeast Asia Market States and Outlook (2017-2027)

4.3.6.  Rest of Asia-Pacific Market States and Outlook (2017-2027)

4.4.     South America (Brazil, Argentina, Columbia and Rest of South America)

4.4.1.  Brazil Market States and Outlook (2017-2027)

4.4.2.  Argentina Market States and Outlook (2017-2027)

4.4.3.  Columbia Market States and Outlook (2017-2027)

4.4.4.  Rest of South America Market States and Outlook (2017-2027)

4.5.     Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria, South Africa and Rest of MEA)

4.5.1.  Saudi Arabia Market States and Outlook (2017-2027)

4.5.2.  United Arab Emirates Market States and Outlook (2017-2027)

4.5.3.  Egypt Market States and Outlook (2017-2027)

4.5.4.  Nigeria Market States and Outlook (2017-2027)

4.5.5.  South Africa Market States and Outlook (2017-2027)

4.5.6.  Turkey Market States and Outlook (2017-2027)

4.5.7.  Rest of Middle East and Africa Market States and Outlook (2017-2027)

5.       Healthcare CRM  Market, By Product

5.1.     Introduction

5.2.     Global Healthcare CRM  Revenue and Market Share by Product (2017-2027)

5.2.1.  Global Healthcare CRM  Revenue and Revenue Share by Product (2017-2027)

5.3.     Referral Healthcare CRM

5.3.1.  Global Referral Healthcare CRM Revenue and Growth Rate (2017-2027)

5.4.     Individual Healthcare CRM

5.4.1.  Global Individual Healthcare CRM Revenue and Growth Rate (2017-2027)

5.5.     Individual And Referral

5.5.1.  Global Individual And Referral Revenue and Growth Rate (2017-2027)

6.       Healthcare CRM  Market, By End-Use

6.1.     Introduction

6.2.     Global Healthcare CRM  Revenue and Market Share by End-Use (2017-2027)

6.2.1.  Global Healthcare CRM  Revenue and Revenue Share by End-Use (2017-2027)

6.3.     Life Sciences

6.3.1.  Global Life Sciences Revenue and Growth Rate (2017-2027)

6.4.     Providers

6.4.1.  Global Providers Revenue and Growth Rate (2017-2027)

6.5.     Payers

6.5.1.  Global Payers Revenue and Growth Rate (2017-2027)

7.       Healthcare CRM  Market, By Application

7.1.     Introduction

7.2.     Global Healthcare CRM  Revenue and Market Share by Application (2017-2027)

7.2.1.  Global Healthcare CRM  Revenue and Revenue Share by Application (2017-2027)

7.3.     Case Management

7.3.1.  Global Case Management Revenue and Growth Rate (2017-2027)

7.4.     Case Coordination

7.4.1.  Global Case Coordination  Revenue and Growth Rate (2017-2027)

7.5.     Community Outreach

7.5.1.  Global Community Outreach Revenue and Growth Rate (2017-2027)

7.6.     Relationship Management

7.6.1.  Global Relationship Management Revenue and Growth Rate (2017-2027)

8.       Healthcare CRM  Market, By Technology

8.1.     Introduction

8.2.     Global Healthcare CRM  Revenue and Market Share by Technology (2017-2027)

8.2.1.  Global Healthcare CRM  Revenue and Revenue Share by Technology (2017-2027)

8.3.     Mobile

8.3.1.  Global Mobile Revenue and Growth Rate (2017-2027)

8.4.     Cloud Based

8.4.1.  Global Cloud Based Revenue and Growth Rate (2017-2027)

8.5.     Predictive

8.5.1.  Global Predictive Revenue and Growth Rate (2017-2027)

8.6.     Collaborative

8.6.1.  Global Collaborative Revenue and Growth Rate (2017-2027)

8.7.     Social

8.7.1.  Global Social Revenue and Growth Rate (2017-2027)

9.       Healthcare CRM  Market, By Region

9.1.     Introduction

9.2.     Global Healthcare CRM  Revenue and Market Share by Regions

9.2.1.  Global Healthcare CRM  Revenue by Regions (2017-2027)

9.3.     North America Healthcare CRM  by Countries

9.3.1.  North America Healthcare CRM  Revenue and Growth Rate (2017-2027)

9.3.2.  North America Healthcare CRM  Revenue (Million USD) by Countries (2017-2027)

9.3.3.  United States

9.3.3.1.  United States Healthcare CRM  Revenue (Millions USD) and Growth Rate (2017-2027)

9.3.4.  Canada

9.3.4.1.  Canada Healthcare CRM  Revenue (Millions USD) and Growth Rate (2017-2027)

9.3.5.  Mexico

9.3.5.1.  Mexico Healthcare CRM  Revenue (Millions USD) and Growth Rate (2017-2027)

9.4.     Europe Healthcare CRM  by Countries

9.4.1.  Europe Healthcare CRM  Revenue and Growth Rate (2017-2027)

9.4.2.  Europe Healthcare CRM  Revenue (Million USD) by Countries (2017-2027)

9.4.3.  Germany

9.4.3.1.  Germany Healthcare CRM  Revenue (Millions USD) and Growth Rate (2017-2027)

9.4.4.  France

9.4.4.1.  France Healthcare CRM  Revenue (Millions USD) and Growth Rate (2017-2027)

9.4.5.  UK

9.4.5.1.  UK Healthcare CRM  Revenue (Millions USD) and Growth Rate (2017-2027)

9.4.6.  Russia

9.4.6.1.  Russia Healthcare CRM  Revenue (Millions USD) and Growth Rate (2017-2027)

9.4.7.  Italy

9.4.7.1.  Italy Healthcare CRM  Revenue (Millions USD) and Growth Rate (2017-2027)

9.4.8.  Rest of Europe

9.4.8.1.  Rest of Europe Healthcare CRM  Revenue (Millions USD) and Growth Rate (2017-2027)

9.5.     Asia-Pacific Healthcare CRM  by Countries

9.5.1.  Asia-Pacific Healthcare CRM  Revenue and Growth Rate (2017-2027)

9.5.2.  Asia-Pacific Healthcare CRM  Revenue (Million USD) by Countries (2017-2027)

9.5.3.  China

9.5.3.1.  China Healthcare CRM  Revenue (Millions USD) and Growth Rate (2017-2027)

9.5.4.  Japan

9.5.4.1.  Japan Healthcare CRM  Revenue (Millions USD) and Growth Rate (2017-2027)

9.5.5.  Korea

9.5.5.1.  Korea Healthcare CRM  Revenue (Millions USD) and Growth Rate (2017-2027)

9.5.6.  India

9.5.6.1.  India Healthcare CRM  Revenue (Millions USD) and Growth Rate (2017-2027)

9.5.7.  Southeast Asia

9.5.7.1.  Southeast Asia Healthcare CRM  Revenue (Millions USD) and Growth Rate (2017-2027)

9.5.8.  Rest of Asia-Pacific

9.5.8.1.  Rest of Asia-Pacific Healthcare CRM  Revenue (Millions USD) and Growth Rate (2017-2027)

9.6.     South America Healthcare CRM  by Countries

9.6.1.  South America Healthcare CRM  Revenue and Growth Rate (2017-2027)

9.6.2.  South America Healthcare CRM  Revenue (Million USD) by Countries (2017-2027)

9.6.3.  Brazil

9.6.3.1.  Brazil Healthcare CRM  Revenue (Millions USD) and Growth Rate (2017-2027)

9.6.4.  Argentina

9.6.4.1.  Argentina Healthcare CRM  Revenue (Millions USD) and Growth Rate (2017-2027)

9.6.5.  Columbia

9.6.5.1.  Columbia Healthcare CRM  Revenue (Millions USD) and Growth Rate (2017-2027)

9.6.6.  Rest of South America

9.6.6.1.  Rest of South America Healthcare CRM  Revenue (Millions USD) and Growth Rate (2017-2027)

9.7.     Middle East and Africa Healthcare CRM  by Countries

9.7.1.  Middle East and Africa Healthcare CRM  Revenue and Growth Rate (2017-2027)

9.7.2.  Middle East and Africa Healthcare CRM  Revenue (Million USD) by Countries (2017-2027)

9.7.3.  Saudi Arabia

9.7.3.1.  Saudi Arabia Healthcare CRM  Revenue (Millions USD) and Growth Rate (2017-2027)

9.7.4.  United Arab Emirates

9.7.4.1.  United Arab Emirates Healthcare CRM  Revenue (Millions USD) and Growth Rate (2017-2027)

9.7.5.  Egypt

9.7.5.1.  Egypt Healthcare CRM  Revenue (Millions USD) and Growth Rate (2017-2027)

9.7.6.  Nigeria

9.7.6.1.  Nigeria Healthcare CRM  Revenue (Millions USD) and Growth Rate (2017-2027)

9.7.7.  South Africa

9.7.7.1.  South Africa Healthcare CRM  Revenue (Millions USD) and Growth Rate (2017-2027)

9.7.8.  Turkey

9.7.8.1.  Turkey Healthcare CRM  Revenue (Millions USD) and Growth Rate (2017-2027)

9.7.9.  Rest of Middle East and Africa

9.7.9.1.  Rest of Middle East and Africa Healthcare CRM  Revenue (Millions USD) and Growth Rate (2017-2027)

10.    Company Profiles

10.1. AllScripts Healthcare Solutions Inc.

10.1.1.      Business Overview

10.1.2.       Service Portfolio

10.1.3.      Strategic Developments

10.1.4.       Revenue and Market Share

10.2. Microsoft

10.2.1.      Business Overview

10.2.2.       Service Portfolio

10.2.3.      Strategic Developments

10.2.4.       Revenue and Market Share

10.3. IBM

10.3.1.      Business Overview

10.3.2.       Service Portfolio

10.3.3.      Strategic Developments

10.3.4.       Revenue and Market Share

10.4. Accenture

10.4.1.      Business Overview

10.4.2.       Service Portfolio

10.4.3.      Strategic Developments

10.4.4.       Revenue and Market Share

10.5. Salesforce.com

10.5.1.      Business Overview

10.5.2.       Service Portfolio

10.5.3.      Strategic Developments

10.5.4.       Revenue and Market Share

10.6. SAP

10.6.1.      Business Overview

10.6.2.       Service Portfolio

10.6.3.      Strategic Developments

10.6.4.       Revenue and Market Share

10.7. Cerner

10.7.1.      Business Overview

10.7.2.       Service Portfolio

10.7.3.      Strategic Developments

10.7.4.       Revenue and Market Share

10.8. Amdocs Ltd.

10.8.1.      Business Overview

10.8.2.       Service Portfolio

10.8.3.      Strategic Developments

10.8.4.       Revenue and Market Share

10.9. Anthelio Healthcare Solutions

10.9.1.      Business Overview

10.9.2.       Service Portfolio

10.9.3.      Strategic Developments

10.9.4.       Revenue and Market Share

10.10.                   Siemens Healthineers

10.10.1.  Business Overview

10.10.2.   Service Portfolio

10.10.3.  Strategic Developments

10.10.4.   Revenue and Market Share

10.11.                   NetSuite

10.11.1.  Business Overview

10.11.2.   Service Portfolio

10.11.3.  Strategic Developments

10.11.4.   Revenue and Market Share

10.12.                   Oracle

10.12.1.  Business Overview

10.12.2.   Service Portfolio

10.12.3.  Strategic Developments

10.12.4.   Revenue and Market Share

11.    Global Healthcare CRM  Market Competition, by Manufacturer

11.1. Global Healthcare CRM  Revenue and Market Share by Manufacturer (2017-2017)

11.2. Global Healthcare CRM  Price By Region (2017-2017)

11.3. Top 5 Healthcare CRM  Manufacturer Market Share

11.4. Market Competition Trend

12.    Healthcare CRM  Market Forecast (2017-2027)

12.1. Global Healthcare CRM  Revenue (Millions USD) and Growth Rate (2017-2027)

12.2. Healthcare CRM  Market Forecast by Regions (2017-2027)

12.2.1.      North America Healthcare CRM  Market Forecast (2017-2027)

12.2.1.1. United States Healthcare CRM  Market Forecast (2017-2027)

12.2.1.2. Canada Healthcare CRM  Market Forecast (2017-2027)

12.2.1.3. Mexico Healthcare CRM  Market Forecast (2017-2027)

12.2.2.      Europe Healthcare CRM  Market Forecast (2017-2027)

12.2.2.1. Germany Healthcare CRM  Market Forecast (2017-2027)

12.2.2.2. France Healthcare CRM  Market Forecast (2017-2027)

12.2.2.3. UK Healthcare CRM  Market Forecast (2017-2027)

12.2.2.4. Russia Healthcare CRM  Market Forecast (2017-2027)

12.2.2.5. Italy Healthcare CRM  Market Forecast (2017-2027)

12.2.2.6. Rest of Europe Healthcare CRM  Market Forecast (2017-2027)

12.2.3.      Asia-Pacific Healthcare CRM  Market Forecast (2017-2027)

12.2.3.1. China Healthcare CRM  Market Forecast (2017-2027)

12.2.3.2. Japan Healthcare CRM  Market Forecast (2017-2027)

12.2.3.3. Korea Healthcare CRM  Market Forecast (2017-2027)

12.2.3.4. India Healthcare CRM  Market Forecast (2017-2027)

12.2.3.5. Southeast Asia Healthcare CRM  Market Forecast (2017-2027)

12.2.3.6. Rest of Asia-Pacific Healthcare CRM  Market Forecast (2017-2027)

12.2.4.      South America Healthcare CRM  Market Forecast (2017-2027)

12.2.4.1. Brazil Healthcare CRM  Market Forecast (2017-2027)

12.2.4.2. Argentina Healthcare CRM  Market Forecast (2017-2027)

12.2.4.3. Columbia Healthcare CRM  Market Forecast (2017-2027)

12.2.4.4. Rest of South America Healthcare CRM  Market Forecast (2017-2027)

12.2.5.      Middle East and Africa Healthcare CRM  Market Forecast (2017-2027)

12.2.5.1. Saudi Arabia Healthcare CRM  Market Forecast (2017-2027)

12.2.5.2. United Arab Emirates Healthcare CRM  Market Forecast (2017-2027)

12.2.5.3. Egypt Healthcare CRM  Market Forecast (2017-2027)

12.2.5.4. Nigeria Healthcare CRM  Market Forecast (2017-2027)

12.2.5.5. South Africa Healthcare CRM  Market Forecast (2017-2027)

12.2.5.6. Turkey Healthcare CRM  Market Forecast (2017-2027)

12.2.5.7. Rest of Middle East and Africa Healthcare CRM  Market Forecast (2017-2027)

12.3. Healthcare CRM  Market Forecast by Product (2017-2027)

12.3.1.      Healthcare CRM  Forecast by Product (2017-2027)

12.3.2.      Healthcare CRM  Market Share Forecast by Product (2017-2027)

12.4. Healthcare CRM  Market Forecast by End-Use (2017-2027)

12.4.1.      Healthcare CRM  Forecast by End-Use (2017-2027)

12.4.2.      Healthcare CRM  Market Share Forecast by End-Use (2017-2027)

12.5. Healthcare CRM  Market Forecast by Application (2017-2027)

12.5.1.      Healthcare CRM  Forecast by Application (2017-2027)

12.5.2.      Healthcare CRM  Market Share Forecast by Application (2017-2027)

12.6. Healthcare CRM  Market Forecast by Technology (2017-2027)

12.6.1.      Healthcare CRM  Forecast by Technology (2017-2027)

12.6.2.      Healthcare CRM  Market Share Forecast by Technology (2017-2027)

List of Tables

List of Tables and Figures:

Figure United States Healthcare CRM Revenue (Million USD) and Growth Rate (2017-2025)
Figure Canada Healthcare CRM Revenue (Million USD) and Growth Rate (2017-2025)
Figure Mexico Healthcare CRM Revenue (Million USD) and Growth Rate (2017-2025)
Figure Germany Healthcare CRM Revenue (Million USD) and Growth Rate (2017-2025)
Figure France Healthcare CRM Revenue (Million USD) and Growth Rate (2017-2025)
Figure UK Healthcare CRM Revenue (Million USD) and Growth Rate (2017-2025)
Figure Russia Healthcare CRM Revenue (Million USD) and Growth Rate (2017-2025)
Figure Italy Healthcare CRM Revenue (Million USD) and Growth Rate (2017-2025)
Figure Rest of Europe Healthcare CRM Revenue (Million USD) and Growth Rate (2017-2025)
Figure China Healthcare CRM Revenue (Million USD) and Growth Rate (2017-2025)
Figure Japan Healthcare CRM Revenue (Million USD) and Growth Rate (2017-2025)
Figure Korea Healthcare CRM Revenue (Million USD) and Growth Rate (2017-2025)
Figure India Healthcare CRM Revenue (Million USD) and Growth Rate (2017-2025)
Figure Southeast Asia Healthcare CRM Revenue (Million USD) and Growth Rate (2017-2025)
Figure Rest of Asia-Pacific Healthcare CRM Revenue (Million USD) and Growth Rate (2017-2025)
Figure Brazil Healthcare CRM Revenue (Million USD) and Growth Rate (2017-2025)
Figure Argentina Healthcare CRM Revenue (Million USD) and Growth Rate (2017-2025)
Figure Columbia Healthcare CRM Revenue (Million USD) and Growth Rate (2017-2025)
Figure Rest of South America Healthcare CRM Revenue (Million USD) and Growth Rate (2017-2025)
Figure Saudi Arabia Healthcare CRM Revenue (Million USD) and Growth Rate (2017-2025)
Figure United Arab Emirates Healthcare CRM Revenue (Million USD) and Growth Rate (2017-2025)
Figure Egypt Healthcare CRM Revenue (Million USD) and Growth Rate (2017-2025)
Figure Nigeria Healthcare CRM Revenue (Million USD) and Growth Rate (2017-2025)
Figure South Africa Healthcare CRM Revenue (Million USD) and Growth Rate (2017-2025)
Figure Turkey Healthcare CRM Revenue (Million USD) and Growth Rate (2017-2025)
Figure Rest of Middle East and Africa Healthcare CRM Revenue (Million USD) and Growth Rate (2017-2025)
Table Global Healthcare CRM Revenue and Revenue Share by Product (2017-2018)
Figure Global Referral Healthcare CRM Revenue and Growth Rate (2017-2018)
Figure Global Individual Healthcare CRM Revenue and Growth Rate (2017-2018)
Figure Global Individual And Referral Revenue and Growth Rate (2017-2018)
Table Global Healthcare CRM Revenue and Revenue Share by End-Use (2017-2018)
Figure Global Life Sciences Revenue and Growth Rate (2017-2018)
Figure Global Providers Revenue and Growth Rate (2017-2018)
Figure Global Payers Revenue and Growth Rate (2017-2018)
Table Global Healthcare CRM Revenue and Revenue Share by Application (2017-2018)
Figure Global Case Management Revenue and Growth Rate (2017-2018)
Figure Global Case Coordination Revenue and Growth Rate (2017-2018)
Figure Global Community Outreach Revenue and Growth Rate (2017-2018)
Figure Global Relationship Management Revenue and Growth Rate (2017-2018)
Table Global Healthcare CRM Revenue and Revenue Share by Technology (2017-2018)
Figure Global Mobile Revenue and Growth Rate (2017-2018)
Figure Global Cloud Based Revenue and Growth Rate (2017-2018)
Figure Global Predictive Revenue and Growth Rate (2017-2018)
Figure Global Collaborative Revenue and Growth Rate (2017-2018)
Figure Global Social Revenue and Growth Rate (2017-2018)
Table Global Healthcare CRM Revenue by Regions (2017-2018)
Figure North America Healthcare CRM Growth Rate (2017-2018)
Figure North America Healthcare CRM Revenue and Growth Rate (2017-2018)
Figure North America Healthcare CRM by Countries (2017-2018)
Figure North America Healthcare CRM Revenue (Million USD) by Countries (2017-2018)
Figure United States Healthcare CRM Growth Rate (2017-2018)
Figure United States Healthcare CRM Revenue (Millions USD) and Growth Rate (2017-2018)
Figure Canada Healthcare CRM Growth Rate (2017-2018)
Figure Canada Healthcare CRM Revenue (Millions USD) and Growth Rate (2017-2018)
Figure Mexico Healthcare CRM Growth Rate (2017-2018)
Figure Mexico Healthcare CRM Revenue (Millions USD) and Growth Rate (2017-2018)
Figure Europe Healthcare CRM Growth Rate (2017-2018)
Figure Europe Healthcare CRM Revenue and Growth Rate (2017-2018)
Figure Europe Healthcare CRM by Countries (2017-2018)
Figure Europe Healthcare CRM Revenue (Million USD) by Countries (2017-2018)
Figure Germany Healthcare CRM Growth Rate (2017-2018)
Figure Germany Healthcare CRM Revenue (Millions USD) and Growth Rate (2017-2018)
Figure France Healthcare CRM Growth Rate (2017-2018)
Figure France Healthcare CRM Revenue (Millions USD) and Growth Rate (2017-2018)
Figure UK Healthcare CRM Growth Rate (2017-2018)
Figure UK Healthcare CRM Revenue (Millions USD) and Growth Rate (2017-2018)
Figure Russia Healthcare CRM Growth Rate (2017-2018)
Figure Russia Healthcare CRM Revenue (Millions USD) and Growth Rate (2017-2018)
Figure Italy Healthcare CRM Growth Rate (2017-2018)
Figure Italy Healthcare CRM Revenue (Millions USD) and Growth Rate (2017-2018)
Figure Rest of Europe Healthcare CRM Growth Rate (2017-2018)
Figure Rest of Europe Healthcare CRM Revenue (Millions USD) and Growth Rate (2017-2018)
Figure Asia-Pacific Healthcare CRM Growth Rate (2017-2018)
Figure Asia-Pacific Healthcare CRM Revenue and Growth Rate (2017-2018)
Figure Asia-Pacific Healthcare CRM by Countries (2017-2018)
Figure Asia-Pacific Healthcare CRM Revenue (Million USD) by Countries (2017-2018)
Figure China Healthcare CRM Growth Rate (2017-2018)
Figure China Healthcare CRM Revenue (Millions USD) and Growth Rate (2017-2018)
Figure Japan Healthcare CRM Growth Rate (2017-2018)
Figure Japan Healthcare CRM Revenue (Millions USD) and Growth Rate (2017-2018)
Figure Korea Healthcare CRM Growth Rate (2017-2018)
Figure Korea Healthcare CRM Revenue (Millions USD) and Growth Rate (2017-2018)
Figure India Healthcare CRM Growth Rate (2017-2018)
Figure India Healthcare CRM Revenue (Millions USD) and Growth Rate (2017-2018)
Figure Southeast Asia Healthcare CRM Growth Rate (2017-2018)
Figure Southeast Asia Healthcare CRM Revenue (Millions USD) and Growth Rate (2017-2018)
Figure Rest of Asia-Pacific Healthcare CRM Growth Rate (2017-2018)
Figure Rest of Asia-Pacific Healthcare CRM Revenue (Millions USD) and Growth Rate (2017-2018)
Figure South America Healthcare CRM Growth Rate (2017-2018)
Figure South America Healthcare CRM Revenue and Growth Rate (2017-2018)
Figure South America Healthcare CRM by Countries (2017-2018)
Figure South America Healthcare CRM Revenue (Million USD) by Countries (2017-2018)
Figure Brazil Healthcare CRM Growth Rate (2017-2018)
Figure Brazil Healthcare CRM Revenue (Millions USD) and Growth Rate (2017-2018)
Figure Argentina Healthcare CRM Growth Rate (2017-2018)
Figure Argentina Healthcare CRM Revenue (Millions USD) and Growth Rate (2017-2018)
Figure Columbia Healthcare CRM Growth Rate (2017-2018)
Figure Columbia Healthcare CRM Revenue (Millions USD) and Growth Rate (2017-2018)
Figure Rest of South America Healthcare CRM Growth Rate (2017-2018)
Figure Rest of South America Healthcare CRM Revenue (Millions USD) and Growth Rate (2017-2018)
Figure Middle East and Africa Healthcare CRM Growth Rate (2017-2018)
Figure Middle East and Africa Healthcare CRM Revenue and Growth Rate (2017-2018)
Figure Middle East and Africa Healthcare CRM by Countries (2017-2018)
Figure Middle East and Africa Healthcare CRM Revenue (Million USD) by Countries (2017-2018)
Figure Saudi Arabia Healthcare CRM Growth Rate (2017-2018)
Figure Saudi Arabia Healthcare CRM Revenue (Millions USD) and Growth Rate (2017-2018)
Figure United Arab Emirates Healthcare CRM Growth Rate (2017-2018)
Figure United Arab Emirates Healthcare CRM Revenue (Millions USD) and Growth Rate (2017-2018)
Figure Egypt Healthcare CRM Growth Rate (2017-2018)
Figure Egypt Healthcare CRM Revenue (Millions USD) and Growth Rate (2017-2018)
Figure Nigeria Healthcare CRM Growth Rate (2017-2018)
Figure Nigeria Healthcare CRM Revenue (Millions USD) and Growth Rate (2017-2018)
Figure South Africa Healthcare CRM Growth Rate (2017-2018)
Figure South Africa Healthcare CRM Revenue (Millions USD) and Growth Rate (2017-2018)
Figure Turkey Healthcare CRM Growth Rate (2017-2018)
Figure Turkey Healthcare CRM Revenue (Millions USD) and Growth Rate (2017-2018)
Figure Rest of Middle East and Africa Healthcare CRM Growth Rate (2017-2018)
Figure Rest of Middle East and Africa Healthcare CRM Revenue (Millions USD) and Growth Rate (2017-2018)
Table AllScripts Healthcare Solutions Inc. Healthcare CRM Price, Revenue, Gross Margin and Market Share (2017-2017)
Table Microsoft Healthcare CRM Price, Revenue, Gross Margin and Market Share (2017-2017)
Table IBM Healthcare CRM Price, Revenue, Gross Margin and Market Share (2017-2017)
Table Accenture Healthcare CRM Price, Revenue, Gross Margin and Market Share (2017-2017)
Table Salesforce.com Healthcare CRM Price, Revenue, Gross Margin and Market Share (2017-2017)
Table SAP Healthcare CRM Price, Revenue, Gross Margin and Market Share (2017-2017)
Table Cerner Healthcare CRM Price, Revenue, Gross Margin and Market Share (2017-2017)
Table Amdocs Ltd. Healthcare CRM Price, Revenue, Gross Margin and Market Share (2017-2017)
Table Anthelio Healthcare Solutions Healthcare CRM Price, Revenue, Gross Margin and Market Share (2017-2017)
Table Siemens Healthineers Healthcare CRM Price, Revenue, Gross Margin and Market Share (2017-2017)
Table NetSuite Healthcare CRM Price, Revenue, Gross Margin and Market Share (2017-2017)
Table Oracle Healthcare CRM Price, Revenue, Gross Margin and Market Share (2017-2017)
Figure Global Healthcare CRM Market Share by Manufacturer
Figure Global Healthcare CRM Revenue and Market Share by Manufacturer
Table Global Healthcare CRM Price by Region (2017-2017)
Figure Top 5 Healthcare CRM Manufacturer (Revenue) Market Share
Figure Market Competition Trend
Figure Global Healthcare CRM Revenue (Millions USD) and Growth Rate (2018-2025)
Table Healthcare CRM Market Forecast by Regions (2018-2025)
Figure North America Healthcare CRM Market Forecast (2018-2025)
Figure United States Healthcare CRM Market Forecast (2018-2025)
Figure Canada Healthcare CRM Market Forecast (2018-2025)
Figure Mexico Healthcare CRM Market Forecast (2018-2025)
Figure Europe Healthcare CRM Market Forecast (2018-2025)
Figure Germany Healthcare CRM Market Forecast (2018-2025)
Figure France Healthcare CRM Market Forecast (2018-2025)
Figure UK Healthcare CRM Market Forecast (2018-2025)
Figure Russia Healthcare CRM Market Forecast (2018-2025)
Figure Italy Healthcare CRM Market Forecast (2018-2025)
Figure Rest of Europe Healthcare CRM Market Forecast (2018-2025)
Figure Asia-Pacific Healthcare CRM Market Forecast (2018-2025)
Figure China Healthcare CRM Market Forecast (2018-2025)
Figure Japan Healthcare CRM Market Forecast (2018-2025)
Figure Korea Healthcare CRM Market Forecast (2018-2025)
Figure India Healthcare CRM Market Forecast (2018-2025)
Figure Southeast Asia Healthcare CRM Market Forecast (2018-2025)
Figure Rest of Asia-Pacific Healthcare CRM Market Forecast (2018-2025)
Figure South America Healthcare CRM Market Forecast (2018-2025)
Figure Brazil Healthcare CRM Market Forecast (2018-2025)
Figure Argentina Healthcare CRM Market Forecast (2018-2025)
Figure Columbia Healthcare CRM Market Forecast (2018-2025)
Figure Rest of South America Healthcare CRM Market Forecast (2018-2025)
Figure Middle East and Africa Healthcare CRM Market Forecast (2018-2025)
Figure Saudi Arabia Healthcare CRM Market Forecast (2018-2025)
Figure United Arab Emirates Healthcare CRM Market Forecast (2018-2025)
Figure Egypt Healthcare CRM Market Forecast (2018-2025)
Figure Nigeria Healthcare CRM Market Forecast (2018-2025)
Figure South Africa Healthcare CRM Market Forecast (2018-2025)
Figure Turkey Healthcare CRM Market Forecast (2018-2025)
Figure Rest of Middle East and Africa Healthcare CRM Market Forecast (2018-2025)
Figure Global Healthcare CRM Forecast by Product (2018-2025)
Figure Global Healthcare CRM Market Share Forecast by Product (2018-2025)
Figure Global Healthcare CRM Forecast by Product (2018-2025)
Figure Global Healthcare CRM Forecast by End-Use (2018-2025)
Figure Global Healthcare CRM Market Share Forecast by End-Use (2018-2025)
Figure Global Healthcare CRM Forecast by End-Use (2018-2025)
Figure Global Healthcare CRM Forecast by Application (2018-2025)
Figure Global Healthcare CRM Market Share Forecast by Application (2018-2025)
Figure Global Healthcare CRM Forecast by Application (2018-2025)
Figure Global Healthcare CRM Forecast by Technology (2018-2025)
Figure Global Healthcare CRM Market Share Forecast by Technology (2018-2025)
Figure Global Healthcare CRM Forecast by Technology (2018-2025)

Please Note: Data related to the Companies are subject to Availability.

Research Methodology

We use both primary as well as secondary research for our market surveys, estimates and for developing forecast. Our research process commence by analyzing the problem which enable us to design the scope for our research study. Our research process is uniquely designed with enough flexibility to adjust according to changing nature of products and markets, while retaining core element to ensure reliability and accuracy in research findings. We understand both macro and micro-economic factors to evaluate and forecast different market segments.

Data Mining

Data is extensively collected through various secondary sources such as annual reports, investor presentations, SEC filings, and other corporate publications. We also refer trade magazines, technical journals, paid databases such as Factiva and Bloomberg, industry trade journals, scientific journals, and social media data to understand market dynamics and industry trends. Further, we also conduct primary research to understand market drivers, restraints, opportunities, challenges, and competitive scenario to build our analysis.

Data Collection Matrix

Data Collection Matrix

Supply Side

Demand Side

Primary Data Sources
  • Manufacturers
  • Distributors & Wholesalers
  • GPOs
  • Physicians/Specialist
  • Healthcare Providers
  • Consumers

Secondary Data Sources
  • Annual Reports/SEC Filings/ Investor Presentations/ Press Releases
  • Government/Associations Publications
  • Case Studies
  • Reference Customers

 

Market Modeling and Forecasting

We use epidemiology and capital equipment-based models to forecast market size of different segments at country and regional level.

  • Epidemiology-based Forecasting Model: This method uses epidemiology data gathered through various publications and from physicians to estimate population of patients, flow of treatment of individual disease and therapies. The data collected through this method includes statics on incidence of disease, population suffering from disease, and treatment population. This method is used to understand:
  • Number of patients for particular device or medical procedure and
  • Repeated use of particular device depending on health and condition of patient
  • Capital-based Forecasting Model: This method of forecasting is based on number of replacements, installed-based and new sales of capital equipment used in various healthcare and diagnostic centers. These three parameters are calculated and forecast is developed. Installation base is calculated as average number of units per facility; while sales for particular year is calculated from number of new and replace units. Secondary data is collected through various supply chain intermediaries and opinion leaders to arrive at installation and sales rate. These techniques help our analysts in validating market and developed market estimates and forecast.

We do forecast on basis of several parameters such as market drivers, market opportunities, industry trends government regulations, raw materials supply and trade dynamics to ensure relevance of forecast with market scenario. With increasing need to granulized information, we used bottom-up methodology for forecasting where we evaluate each regional segment differently and combined all forecast to develop final market forecast.

Data Validation

We believe primary research is a very important tool in analyzing and forecasting different markets. In order to make sure accuracy of our findings, our team conducts primary interviews at every stage of research to gain deep insights into current business environment and future trends and key developments in market. This includes use of various methods such as telephonic interviews, focus groups, face to face interviews and questionnaires to validate our research from all aspects. We validate our data through primary research from key industry leaders such as CEO, product managers, marketing managers, suppliers, distributors, and consumers are frequently interviewed. These interviews provide valuable insights which help us to have better market understanding besides validating our estimates and forecast.

Data Triangulation

data triangulation

Industry Analysis

Qualitative Data

Quantitative Data (2017-2025)
  • Market Dynamics (Drivers, Restraints, and Challenges)
  • Industry Trend Analysis
  • Market Opportunities
  • Government Policies and Regulations, Patent Analysis, and Reimbursement Policies
  • Porter’s Five Forces and PESTLE Analysis
  • Key Developments and Competitive Landscape
  • Market Assessment and Forecast
  • Market Assessment and Forecast, By Product
  • Market Assessment and Forecast, By Technology
  • Market Assessment and Forecast, By Application
  • Market Assessment and Forecast, By End User
  • Market Assessment and Forecast, By Region/Country

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